Operations Manager
- On-site
- New Cairo, Al Qāhirah, Egypt
- Contact Center
Job description
NAOS Solutions is seeking a dedicated Operations Manager to join our international client team. You will play a crucial role in overseeing daily operations, optimizing processes, and ensuring efficiency within the department.
Job Description
Lead and manage a team of professionals to achieve departmental goals
Develop and implement strategies to improve operational efficiency
Monitor and analyze departmental performance metrics to identify areas for improvement
Collaborate with cross-functional teams to streamline processes and enhance productivity
If you are a proactive leader with a strong background in operations management, we invite you to apply for this exciting opportunity.
Job requirements
Bachelor's degree in Business, Finance, or related field.
Minimum of 5 years of experience in insurance operations is a must.
Fluency in English is a must.
Strong understanding of insurance processes and regulations.
Proven leadership and team management skills.
Excellent analytical and problem-solving abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Experience with process improvement methodologies.
Strong organizational and multitasking skills.
Attention to detail and high level of accuracy.
Ability to handle confidential information with integrity.
Customer-focused mindset.
Experience in budget management and resource allocation.
Knowledge of risk management principles.
Ability to develop and implement training programs.
Strong project management skills.
Ability to adapt to changing industry trends.
Commitment to continuous learning and professional development.
We encourage you to apply for this position if you meet the above requirements. If you have any questions or need further clarification, please get in touch with us.
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