NAOS Solutions - Bilingual Team leader (Medical Backgroud)
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Bilingual Team leader (Medical Backgroud)

  • Maadi, Al Qāhirah, Egypt
Contact Center

Job description

NAOS CX is seeking a Bilingual Team Leader with a Medical Background to join our team. As the Team Lead, you will be responsible for overseeing a team of bilingual professionals, ensuring efficient workflow and high-quality service delivery.


  • Lead and motivate a team of bilingual professionals
  • Utilize your medical background to provide guidance and support
  • Ensure compliance with industry regulations and standards
  • Collaborate with other departments to optimize processes
  • Conduct regular performance evaluations and provide feedback

Job requirements

  • Fluency in English and Arabic to effectively communicate with a diverse team
  • Bachelor's degree in a medical field, such as pharmaceutical sciences, medicine, veterinary, or a related study
  • Previous Call center Experience
  • Proven experience in a leadership role within a pharmaceutical or medical field.
  • Demonstrated ability to manage and motivate a team towards achieving common goals
  • Strong understanding of medical terminology and processes
  • Excellent organizational and time management skills
  • Ability to adapt to a fast-paced and dynamic work environment
  • Effective problem-solving and decision-making skills
  • Strong interpersonal and communication skills

If you are a bilingual professional with a strong medical background and leadership skills, we encourage you to apply for this exciting opportunity at NAOS Solutions.


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