Banking Call Center Agents - Opportunity !

Join Our Team as a Banking Call Center Agent! Voice, Email, and Chat

Prime Work Location: Heart of Maadi, Cairo

Morning Shifts and Night Shifts

Shift Timing: Fixed Hours

• From 08:00 AM to 05:00 PM (Limited seats are available)

• From 09:00 AM to 06:00 PM (A lot of seats are available)

• From 10:00 PM to 07:00 AM (A lot of seats are available)

  Weekend Off: Saturdays and Sundays

Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking individuals for the role of Banking Call Center Agent at a well-known bank.

If you want to work in a dynamic environment with growth opportunities, this is the perfect role for you!

Why Join Us?

• Multichannel Support: Handle voice, email, and chat support to provide top-tier service

• Represent a Leading Bank: Become the face of excellence by helping resolve customer queries

• Career Growth: Unlock opportunities for advancement in a professional, supportive environment

• Work-Life Balance: Enjoy fixed working hours and weekends off, leaving you more time for yourself

What We Offer:

• Attractive Salary Package:

  • Gross Base Salary: 14,000 EGP

  • KPI Bonus: 2,000 EGP

  • Attendance Bonus: 2,000 EGP

    Total Gross Salary: 18,000 EGP/month

• Social and medical insurance

• Fixed Schedule: Enjoy a 9-hour shift, with a 90-minute break

• Comprehensive Paid Training: We set you up for success from day one

• Inclusive Team Culture: Join a supportive and diverse environment

Who We’re Looking For:

• A passion for customer service

• Fluent in English (both spoken and written)

• Excellent communication skills and a problem-solving mindset

• Customer-focused individuals who thrive in a fast-paced environment

• Previous customer service experience is a plus

Your Responsibilities:

• Interact with customers professionally via voice, email, and chat channels

• Address inquiries, resolve issues, and provide tailored solutions

• Maintain a positive, professional attitude while meeting performance goals

Ready to Take the Next Step?
If you’re eager to work with a leading banking team and excel in customer service, we want to hear from you! Apply now to take your career to new heights.